Privacy policy

Privacy policy

What we collect

When you order, we collect your name, email, shipping address and payment confirmation. We never see or store your full card number — that's handled by our payment processor.

We also collect basic browsing data such as pages viewed and device type, through cookies and analytics.

Why we collect it

To process and ship your order, to email you about that order, and to understand which parts of the site are working.

Who we share it with

Only the parties needed to complete your order: Shopify, our payment processor, and our fulfilment and shipping partners. We don't sell your personal information.

Marketing

We email you about your order regardless. Promotional email only goes out if you opted in, and every one has an unsubscribe link.

Your rights

You can ask for a copy of the data we hold about you, ask us to correct it, or ask us to delete it. If you're in the EU, UK or California you have these rights by law, and we apply them to everyone.

Contact

Email rollopets.support@gmail.com with any privacy request. We respond within 30 days.