How long does delivery take? Usually 8 to 13 days. You'll get tracking as soon as it ships.
What size is it? About 5cm / 2 inches across — a little smaller than a tennis ball.
Will it work for my dog? It's built for small and medium dogs up to about 40 lb / 18 kg. If your dog goes through a tennis ball in an afternoon, this isn't the toy for them.
How long does the battery last? About 4 hours of play from a 90-minute charge. It sleeps when it's ignored, so it doesn't drain in an empty room.
Is a charger included? A USB cable is included. No wall plug — use any phone charger.
Is it waterproof? It's splash resistant and wipes clean, but don't submerge it.
Can my dog chew it? It's a supervised play toy, not a chew toy. There's a battery inside.
What if my dog ignores it? Send it back within 90 days and we'll refund you.